FAQ
How do I place an order with DonMeals ?
To place an order, simply visit our website and browse our menu. Select the meals you’d like, add them to your cart, and proceed to checkout. You can pay securely online and choose your preferred delivery time.
What is the delivery process like ?
Once your order is placed, we will prepare your meals and deliver them directly to your doorstep. We offer flexible delivery options, including scheduled deliveries at times that suit your convenience. You will receive an email or SMS notification when your meal is out for delivery.
How do I store my meals once they arrive ?
When your meals arrive, we recommend placing them in the refrigerator if they are to be eaten within a few days. For long-term storage, you can freeze the meals. Each meal is packaged to ensure freshness and can be stored safely for optimal taste and quality.
What should I do if my meal is damaged or incorrect ?
If your meal arrives damaged or incorrect, please contact our customer support immediately. We will gladly offer a replacement or refund depending on the situation.